Frequently asked questions
1What areas do you cover for handyman services?
We cover Southend-on-Sea and the surrounding areas, including Leigh-on-Sea, Westcliff-on-Sea, Thorpe Bay, and Shoeburyness.
2How do I book a handyman service?
You can book a service by calling us directly, filling out the online booking form on our website, or emailing us for availability.
3Do you offer same-day or emergency handyman services?
Yes, we do offer same-day or emergency services, depending on availability. Please contact us as soon as possible to check if we can accommodate your urgent request.
4What types of services do you provide?
We offer a wide range of services, including plumbing, electrical work, carpentry, painting and decorating, furniture assembly, flooring, tiling, and general repairs.
5Can I get a free quote or estimate for my project?
Yes, we provide free, no-obligation quotes. You can call us or fill out our online form with details of your project, and we will get back to you promptly.
6Are your handymen qualified and insured?
Absolutely. All our handymen are fully trained, experienced, and insured to give you peace of mind and ensure quality workmanship.
7How do you charge for your services: hourly or by the job?
We offer both options. Depending on the type and scope of work, we may charge hourly or provide a fixed price. We’ll discuss this with you when giving the quote.
8Is there a minimum call-out fee?
Yes, we do have a minimum call-out fee, typically covering the first hour of work. Any additional time is charged in increments.
9What payment methods do you accept?
We accept cash, bank transfers, and most major debit and credit cards. Payment details will be confirmed upon booking or completion of the work.
10Can I provide my own materials, or do you supply them?
You are welcome to supply your own materials, or we can provide them for you. We’re happy to discuss which option works best for you.
11Do you offer services for both residential and commercial properties?
Yes, we serve both residential and commercial clients. We can handle everything from home repairs to office maintenance tasks.
12How long will my project take to complete?
The duration depends on the complexity and size of the job. We will give you an estimated timeline during the initial consultation or when providing a quote.
13What happens if my job requires additional work or parts?
If additional work or parts are needed, we will inform you right away and provide a revised estimate before proceeding.
14Do you offer guarantees or warranties on your work?
Yes, we offer a satisfaction guarantee on our services. Specific warranty terms may vary depending on the type of work completed. Please ask us for details.
15Can you work evenings or weekends to fit my schedule?
We strive to be flexible and can arrange evening or weekend appointments to accommodate your needs. Please let us know your preferences when booking.
16How far in advance should I book a handyman?
We recommend booking as early as possible to ensure availability, especially during busy periods. However, we will always try to accommodate last-minute requests if we can.
17What should I do to prepare for a handyman visit?
Please ensure that the work area is clear of personal items and that we have easy access to the necessary spaces. If any specific preparations are required, we’ll let you know in advance.
18Do you provide waste removal after completing a job?
We can arrange waste removal for an additional fee. Please discuss your requirements with us before the job starts so we can include it in your quote.
19What is your cancellation policy if I need to reschedule or cancel an appointment?
We understand that plans can change. We ask for at least 24 hours’ notice if you need to cancel or reschedule. Cancellations made with less notice may incur a fee.
20Can you help with outdoor tasks, such as garden maintenance or fence repairs?
es, we offer a variety of outdoor services, including garden maintenance, fence repairs, and deck restoration. Feel free to get in touch with us to discuss your needs.